As Quality and Project Coordinator, it’s my job to make sure all of the courses we create get to our customers without any errors. This can be a tough job, so we’ve put together Clinical eLearning Management Systems tips for eLearning.
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Know what you’re looking for. It can help to follow a checklist when conducting your QA– it makes things much easier by having a list of outcomes to tick off and helps ensure you’re looking out for the same things each time!
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Check for text errors. No matter how many times you check the storyboard before a course goes into production there are bound to be a couple of spelling or grammatical errors that slip through the net! You may want to consider:
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Are any words misspelled?
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Do sentences make sense? Are any unfinished?
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Has the incorrect grammar been used anywhere?
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Is there a consistent tone to the course?
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Has the correct punctuation been used?
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Check for functionality issues. It would be a good idea to include the following in your checklist (if appropriate):
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Do the next and previous buttons work as they should?
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Do links open?
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Are videos playing?
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Do popups display correctly?
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Once you’ve completed the course, it’s sometimes a good idea to make sure you can go through the pages in reverse. This will ensure that the functionality for clicking on popups and navigation buttons is still working as it should.
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